03-23-2023 07:02 PM - last edited on 03-25-2023 11:33 AM by Dunkman
local calls work BUT Long distance does NOT please help
Solved! Go to Solution.
03-23-2023 07:59 PM
Hi @diger it is weird, almost like a device problem as it works on another phone but just this one
submit a ticket with PM CS agent and see what they say
at : https://publicmobile.ca/chatbot.
First type Contact,
then select the only choice there: "Contact..",
from the list of , choose "Other"
finally click link the blue link about submit a ticket
Another page will open and just follow: .
After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM
If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):
03-23-2023 07:55 PM
Did all that Message comes Mobile Network Unavailable
03-23-2023 07:24 PM - edited 03-23-2023 07:25 PM
put it back to the original phone, does it work now?
If still not work, click Reset All Network, test again
03-23-2023 07:22 PM
Yes I used the 1 and I have Canada Wide and the simm works with a different phone
03-23-2023 07:03 PM
hi @diger did you put a 1 in front of the 10 digits number?
and your have Canada wide calling Plan? most plan should have that