@Rodriguez Are you saying that the current PM SIM you use is registered under someone else's name? If yes, you will have to prove it is your account. I am not sure if the name can be changed, but you can try contacting PM CS Agent if that is what you are tying to do.
Here’s when and how to contact our Customer Support Agents:
- Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here to get started.
- Alternatively, you can send a private message to our Agents by clicking here. You’ll need to be logged in to your Community account for the link to work.
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I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.
