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Logon to selfserve problem

Tom-631
Great Neighbour / Super Voisin

When I use Firefox to logon to selfserve.publicmobile.ca I get this error message:

invalid_request Missing parameter, 'client_id'

It appears at eversafe.id.telus.com after entering my 2FA code.

When I use Google Chrome, which I am using now, I can logon with no problem.

3 REPLIES 3

Tom-631
Great Neighbour / Super Voisin

Thanks, slusagm, that did it.  On Firefox 'Incognito mode' is called 'Private browsing'.

AK32
Model Citizen / Citoyen Modèle

Since it is a specific browser problem, you can try to delete the cache/cookies. try using in private/incognito mode. or try uninstalling and reinstalling the browser.

slusagm
Mayor / Maire

i think it is the common cache problem.  On Firefox Try Incognito mode 

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