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Corbink2011
Great Neighbour / Super Voisin

Trying to find out how to transfer service from

one phone to another with eSIM on old phone beyond frustrating not being able to talk to someone 

2 REPLIES 2

Dunkman
Oracle
Oracle

@Corbink2011 

Here is some more information:

https://www.publicmobile.ca/en/ab/get-help/articles/esim-faqs

As mentioned, download the PM app on your new phone. Login into your account.  Purchase eSIM (should be free) on new phone. 

Handy1
Mayor / Maire

@Corbink2011  Just log into the public mobile app with new phone and rebuy esim they steam should detect you already have esim and credit you the money at check out if it doesn’t you can contact support to get credit back for cost if esim 

Handy1_0-1733193102559.png

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

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