Login to PM account issue

[RC007]

I cannot log in to my PM account because I need to enter the phone verification code which I have never received. I did get my email verification code which was valid. However, it continue to ask for the phone verification code which I don't have. What are my options? Thanks

[BKNS27]

@RC007 

If you tap Resend Code, it will give you the option to send 2FA code by email, text or calling.

[RC007]

I have messaged cs-agent, thanks.

[Handy1]

@RC007  Tap resend code a few times you should get option to send cod to email again instead . If no luck . Please submit ticket with support to help you re gain access to your account 

message support directly
       

while your already here and logged in the community you can send a private message   To CS_Agents click          

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437