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Login problems

shawnhu
Great Neighbour / Super Voisin

When I try to login, it say need to verify me, sending me the verification code, but I never receive any email. Why? 

1 REPLY 1

BKNS27
Mayor / Maire

@shawnhu 

In some cases you may have to request a 2FA code twice but also check your Spam box but clear the cache and go incognito on your the browser before trying to login.

If your account is still active, code can be sent by text to your phone.

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