Community

natethegreat8 · ‎05-01-2023

what to do when i don't have access to my old email address

BKNS27 · ‎05-02-2023

Please note that you can still access your account with your email/password and have the 2FA code sent by text if your account is still active.

softech · ‎05-01-2023

no worry, just open ticket with PM support to have them change the email address used on My Account for you :

Please open ticket with then using Forgot Password type of ticket

1. Open ticket with Chatbot for faster response (2-48 hours), using direct link: https://publicmobile.ca/chatbot.

Start by typing "Forgot Login Information", then click "Contact Us",, then click "Click here to submit a ticket ↗"

2. if you have problem with Chatbot: Private message CS Agent at:

Old email inaccessible