Login not available

[cassieautumn]

I tried to login to my account the last 4 hours but it kept saying this page is no longer available once I got login button. Anyone else experience this?

[cassieautumn]

Thank you this worked! 🙂

[softech · Accepted solution]

@cassieautumn   

Were you using browser with saved password? 

The issue was that you clicked login and the browser also automatic login, so there were 2 attempts to login at the same time.

To avoid the error, once you selected the saved credentials, DO NOT click the  Login button, wait and let the browser to login automatically for you instead

or try to click Back, then refresh and then login again

[cassieautumn]

Thank you. Neither worked for me. I kept getting this message saying "page expired , 

The page you are trying to access is no longer available.". So strange.

[softech]

@cassieautumn  

I can login without problem

are you using bookmarked link?

Try using this https://selfserve.publicmobile.ca/ using Incognito mode or try on another browser and see how it goes

[walker1]

@cassieautumn   Try logging into your account using a browser in incognito mode and try using a computer instead.