Login issue

[Jolene52239]

Having trouble logging in in my husband's account I reset the password it still won't work

[Handy1]

@Jolene52239  If you reset password and it still doesn’t work please submit ticket with support to help you gain access again 

e community you can send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[Yummy]

Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in.

[Chalupa_Batman]

Quite often the website has cache issues. You can try clearing the cache in your browser and go into incognito mode or try to log into his account in a different browser all together. Sometimes, when logging into to two accounts, that's when the "cache" mixes things up when logging in causing errors.