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Logging in to my account show my wife’s profile, not my profile

Dimitri1
Good Citizen / Bon Citoyen

Logging in to my account show my wife’s profile, not my profile

8 REPLIES 8

Dimitri1
Good Citizen / Bon Citoyen

Perfect thank you

@Dimitri1 Again, it's a cache issue. Log out, then go into your device settings, applications, and clear the cache and force shut down the app.

I don't advise trying to manage multiple accounts from a single app/device for this very reason. The app is buggy.

Dimitri1
Good Citizen / Bon Citoyen

I am accessing my actin my phone logging out and the logging in to my account. My wife’s profile shows up

Dimitri1
Good Citizen / Bon Citoyen

I am using the application. Logging out and logging back in show different profile not mine

hTideGnow
Mayor / Maire

HI @Dimitri1 

you can fix it by using Incognito/private/secret mode on your browser

or if you are using app, either logout or clear cache

Dimitri1
Good Citizen / Bon Citoyen

regardless of which of the two accounts I log into it always shows my wife’s profile not mine

Handy1
Mayor / Maire

@Dimitri1  It’s cache  issues . If you’re using the same device to log into her account and then yours . You should clear web browser cave and cookies . And try gain incognito /private mode . Of if using the app clear app cache  and log into the others account . Best to only access wife’s account in her phone and your account on your phone to avoid this situation altogether 

OlivierR
Model Citizen / Citoyen Modèle

Each account as its own email and password try to loggout and connect with your own email and password 

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