Log in problem and can’t log in

[Scottkl]

I keep getting the error that my subscription did not go through. Please contact us. When I go to contact mobile the chat will not log in. It takes me to a blank screen

[Scottkl]

Yes and yes

[will13am]

@Scottkl , is this a new activation?  Has your credit card been charged? 

[Handy1]

@Scottkl  Are you trying in the app ? If no luck please submit ticket with support using this direct link 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hTideGnow]

HI@Scottkl 

please try again using Incognito/Private/Secret mode on your browser

if that does not help, then submit a ticket with CS agent:

i think you tried everything you can.   Please submit a ticket with CS agent for help then:

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437