I forgot the password to my self-serve account but when I click "forgot password" it says I'm locked out. I didn't try my password 5 times, I've waited an hour, its been like this for years, nothing changes. Anyway I can log in?
I forgot the password to my self-serve account but when I click "forgot password" it says I'm locked out. I didn't try my password 5 times, I've waited an hour, its been like this for years, nothing changes. Anyway I can log in?
Yes. PM will lock you out after failed locked in multiple times.
Send a private message to moderator to reset your password.
I forgot the password to my self-serve account but when I click "forgot password" it says I'm locked out. I didn't try my password 5 times, I've waited an hour, its been like this for years, nothing changes. Anyway I can log in?
@wurtemburger Check you junk folder just in case. Seems like the email is taking a long time to get delivered. Can you use 611? or maybe try "forgot password" during off hours to see if it makes a difference. Otherwise you need to message the moderator team.
I forgot the password to my self-serve account but when I click "forgot password" it says I'm locked out. I didn't try my password 5 times, I've waited an hour, its been like this for years, nothing changes. Anyway I can log in?
Try a different browser or incognito mode. Otherwise you need to send a private message to Moderator_Team via the envelope icon top right of your post and ask for assistance.
