07-29-2024 06:00 PM
07-29-2024 06:02 PM - edited 07-29-2024 06:03 PM
Hey @Lease
If you are using the PC, wait one hour after the last time you tried. Then go into your browser settings and clear the cache and then restart your browser. Make sure all browsers are closed. Then go into incognito mode and try to log in one time. If you can't, then click on forget log in or password. And if THAT doesn't work, please create a ticket using chat bot in the bottom right corner and enter Customer Service and follow the prompts.
07-29-2024 06:02 PM
HI @Lease
try resetting password using Incognito/private/secret mode on your browser
if same, ask support agent to help by sending them private message here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437