Why is Public mobile horrible? Human customer service non-existent?

[Rick59]

I tried to submit a ticket and I just get "error processing your request".

It is a shame that there is no real (human) customer support.

[slusagm]

they are all real human, you just need to open ticket the proper way

sound like you cannot use Chatbot, then message PM here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437