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Locked out of accounts/forgot password

613Delaney
Good Citizen / Bon Citoyen

Hi I need to find out my account #

4 REPLIES 4

BKNS27
Mayor / Maire

Your account number is on your account just below your Balance/Logout on the top right corner.

esjliv
Mayor / Maire

@613Delaney wrote:

Hi I need to find out my account #


@613Delaney  - there is a Forgot your password link for just your situation:

https://selfserve.publicmobile.ca/forgot-password/

 

 

Once logged into your account, you will see the account number under the BLACK box below:

esjliv_1-1621476837166.png

 

HALIMACS
Mayor / Maire

@613Delaney 

 

If you can't locate your welcome to public mobile e-mail (i did not get one recently for an activation) contact a Customer Support Agent by clicking here 

 

You’ll need to be logged into your Community account for the link to work.

 

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

 

dust2dust
Mayor / Maire

The welcome email included the account number in the to area.

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