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Locked out of account

Bentley2
Great Neighbour / Super Voisin

Can not access my account need to change email 

2 REPLIES 2

BKNS27
Mayor / Maire

@Bentley2 

Only a CS_Agent can change the email on your account so contact them.

softech
Oracle
Oracle

@Bentley2 if you need email address change, please open ticket for PM support to assist with that

 

 

1.  Open ticket with Chatbot for faster response (2-48 hours), using direct link: https://publicmobile.ca/chatbot.

Start by typing "Forgot Login Information", then click "Contact Us",, then click "Click here to submit a ticket ↗" 

2. if you have problem with Chatbot: Private message CS Agent at:    

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

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