@Huru wrote:Same here. It's frustrating. Public Mobile is annoying. It's just a gate to destroy everybody's credit history. I need to pay but I am not able to do it because of account access blockage from PM. Now I have 2 option for me and for everyone who wants to pay his outstanding balance and not able to do it. #1option let PM destroy your credit history & #2 Sue PM before destroying your credit history. Actually I am going for #2 option tomorrow, unless someone from PM calls me or help me pay my outstanding balance. Thank you
@Huru Just for the record. Public is a prepaid service if you don't renew you plan your account stops working. After 90 days you account gets terminated. Your credit history does not get affected.
Now if you still have issues and can't make payment then submit a ticket to PM for help. To submit a ticket to the Moderator Team, please start a conversation with the Public's virtual assistant, SIMon by clicking the icon below:
If you are still having problems contacting Public Mobile then click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
Please note that account verification may be required when contacting the Moderator Team
@Laceyparkonline wrote:My husband got himself locked out of his self serve account. He created a support account for this forum. When he clicked the link in the email confirmation it gave an error: 3ABB815F.
He also gets an error if he tried to login to support: 55C492B8
He needs to pay his bill. Help!
@Laceyparkonline Ask your husband if he can pay by dialing 611 from his device. If your husband cannot contact the moderator team then maybe you should submit a ticket on his behalf and include your husband's account number and ask them to check his account.
To submit a ticket to the Moderator Team, please start a conversation with the Public's virtual assistant, SIMon by clicking the icon below:
If you are still having problems contacting Public Mobile then click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
Please note that account verification may be required when contacting the Moderator Team
