Im locked out. Created a new account just to seek help. Old Account only allows 1 attempt before locking up again. password reset doesnt work. Tech support gets locked out and their reset fails to work. I've been stuck in their revolving door of security clearance and closing the ticket before providing a solution for 2 months. I've tried on multiple devices.
The support staff don't seem to read previous messages from other staff to understand the situation and tell me to link my new account to my phone and email of the old account, which doesnt work because eversafe wouldn't have 2 accounts with the same phone & email address.
