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Mike414
Great Neighbour / Super Voisin

Screenshot_20251217_134654_Samsung Internet.jpg

 see it wont even allow me to send you my account details and I need my service fixed NOW! why do i have to wait because your scrappy system wont let me message 

I have been left without my service for weeks now because of this and i haven't even been able to contact @CS_Agent help

4 REPLIES 4

Mike414
Great Neighbour / Super Voisin

Thank you

CSA_PM
Customer Support Agent

We appreciate your escalation. An agent is already assisting the customer and will ensure they receive the support they need.

softech
Oracle
Oracle

@Mike414 

You have many sent messages?  If so, try delete some

But I have escalated your ticket on your behalf.  PM support will reach out to your via Community inbox.  Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

hairbag1
Mayor / Maire

@Mike414 

have you tried doing a network reset to see if that helps ?

Otherwise, use this link to message Customer Support..

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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