3 weeks ago
see it wont even allow me to send you my account details and I need my service fixed NOW! why do i have to wait because your scrappy system wont let me message
I have been left without my service for weeks now because of this and i haven't even been able to contact @CS_Agent help
3 weeks ago
Thank you
3 weeks ago
We appreciate your escalation. An agent is already assisting the customer and will ensure they receive the support they need.
3 weeks ago
You have many sent messages? If so, try delete some
But I have escalated your ticket on your behalf. PM support will reach out to your via Community inbox. Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
3 weeks ago
have you tried doing a network reset to see if that helps ?
Otherwise, use this link to message Customer Support..
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437