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SIM card

Julie67
Great Neighbour / Super Voisin

When can I expect to receive my SIM card?

2 REPLIES 2

CharlieWhisky
Mayor / Maire

Hi, it can take up to 15 days to receive the SIM card. If more than 15 you can contact a Public Mobile agent by private message 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

CS_agent will reply to your Community inbox within 2 to 4 hours. You can check your inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Sansan
Mayor / Maire

How long has it been since you ordered it? If it does arrive,  it can take up to 10 business days or 3 weeks.

So you can keep waiting a bit more.

If it's been longer or you need right away, buy one from Amazon. 

Or check any local Telus/Koodo/ mobile Klink store and purchase one right away.

Need Help? Let's chat.