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LD Holiday Bonus IN US?

ca
Good Citizen / Bon Citoyen

Hi,

 

I'm in Canada and activated the holiday bonuses - long distance minutes and data.

I'm flying to Hawaii tomorrow and would like to be able to receive calls there.

Does the 500min free Long Distance calling Add-on only work if calling or receiving calls from within Canada? Or will it still work (receiving/making calls) from within HI?

Or will I need to purchase a US roaming add-on to make/receive calls in Hawaii?

Thanks

3 REPLIES 3

Anonymous
Not applicable

 @ca : As a curiosity, if you do wait to purchase talk roaming, try calling your number somehow when there. I think there might be a "grace" inbound or two until it doesn't.

Never mind if you buy it before.

Anonymous
Not applicable

@ca 

For Holiday Bonus used in canada only and you need to Purchase Add-Ons

For US Roaming 10 day packages
Unlimited U.S. Talk, Text and 250MB Data Bundle = $20
Unlimited U.S. Talk and Text Bundle = $15
Unlimited U.S. Talk Only = $8
Unlimited U.S. Text Only = $8
U.S. Data Only 10 day packages
250MB = $10
500MB = $15
1GB = $20

 

when you visit U.S. and then Purchase it,

sign in to Self-Serve, to review your account, if you found at Available Funds: $$

Try To Purchase Add-Ons Using Your Self-Serve Account

Follow these steps:

  1. Click on ‘Purchase Add- Ons’ on the Overview tab and scroll down to the Add-On calculator.
  2. Click the plus sign (+) to add and the minus sign (-) to remove selected Add-ons.
  3. When you’ve added all your desired Add-Ons, click ‘Buy Add-Ons’ or ‘Make a Payment’ below the calculator:
    • You will see ‘Make a Payment’ instead of ‘Buy Add-Ons’
  4. Select ‘Confirm my purchase’,
  5. after purchase successful you have to do Rebooting your phone
    what is meant by rebooting the device turn off and turn it back on.

 

review of Add-ons visit Here link...

make sure enable roaming on,
Try manually selecting either of  AT&T or T-Mobile, whichever works best for you,
for Re-Purchase Add-ons you need to wait 25 hours after the expiry first Purchase Add-ons or you need to Contact Customer Support Agent by CS_Agentto do it for you....

walker1
Mayor / Maire

@ca 

Sorry you'll have to get a roaming add on to use while you're in the USA.

Those free long distance minutes will only work if you're calling from within Canada.

 

If you use a VoIP app like Text Now and have access to free WIFI, you'll be able to use that for free to call and text, while you're in HI.

Need Help? Let's chat.