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Keep getting unwanted voicemails

PopsTheLlama1
Great Neighbour / Super Voisin

H, I was getting 1 phone call every day from someone I don't know.  And every time they would leave a blank voicemail.  I blocked the number so my phone doesn't ring but I still get a blank voicemail every day.  How can I make it stop?  It's always from the same number.

4 REPLIES 4

Nezgar
Mayor / Maire

@PopsTheLlama1 wrote:

H, I was getting 1 phone call every day from someone I don't know.  And every time they would leave a blank voicemail.  I blocked the number so my phone doesn't ring but I still get a blank voicemail every day.  How can I make it stop?  It's always from the same number.


Yes, further to the link that @slusagm provided, if you customize the conditional call forward for rejected/busy calls to something other than the default Public Mobile voicemail, this is the "condition" that is triggered when you either manually decline an incoming call, or if you add a particular caller ID to the phone's blocked callers list. In this way, you can ensure certain callers are always directed to something other than your voicemail, removing the need to dial into your voicemail to delete useless messages.

For example, you can route those calls to SaskTel's dialup internet line, so a blocked or declined caller receives a modem screeching instead of your voicemail. Maybe it will cause automated robodialers to flag your line in some way to not call again in the future... Anyway, if you like to try this here's the codes to dial:

To set, dial: *67*3069957000#

To reset/clear the setting, dial: ##67# or ##004#

You can test by having someone test calling and manually declining the call to hear the result.

There's a chance the setting won't work since the network changes to VoLTE in the last few years, but the ability to customize conditional call forwarding has returned for myself at least after some tweaks...

Nezgar
Mayor / Maire

You can actually customize the number that manually declined or blocked numbers are routed to, instead of your voicemail by default. For example, you can route those calls to SaskTel's dialup internet line, so a blocked or declined caller receives a modem screeching instead of your voicemail. Maybe it will cause automated robodialers to flag your line in some way to not call again in the future... Anyway, if you like to try this here's the codes to dial:

To set, dial: *67*3069957000#

To reset/clear the setting, dial: ##67# or ##004#

You can test by having someone test calling and manually declining the call to see the result.

There's a chance the setting won't work since the network changes to VoLTE in the last few years, but the ability to customize conditional call forwarding has returned for myself at least after some tweaks...

Terryscell
Great Citizen / Super Citoyen

There is a tone which tells computers the line is disconnected. I have recorded it onto my voicemail message, and it has reduced automated phishing calls (but not eliminated them). You can Google it, or it's on Wikipedia. Look for "Phone line disconnected tone".

hTideGnow
Mayor / Maire

HI @PopsTheLlama1 

sorry, this is as much as you can do.  When you block someone, the number will still get routed to the voicemail.  

Unless you "disable" the voicemail completely with a workaround, or you use a particular conditional forward (Like forwrding when no reply -- which will affect the legitimate callers as well)

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