02-03-2018 10:38 AM - edited 01-04-2022 03:27 PM
Hello! Apologies if this is a kind of n00b question, i switched to PM officially today and transferred my rogers number with it. I can send texts, make phone calls and use data just fine, but so far i have not received any texts from people, and incoming calls go straight to voicemail. I have a phone with two sim slots, so i put my rogers one back in and sure enough, everything is going to that sim.
Is this a common issue with porting that will fix itself, or did i mess up a step somewhere? Thank you for all the help!
- Eric
02-03-2018 04:43 PM
Welcome to public mobile @retrove
02-03-2018 02:18 PM
wrote:you will need to know your plan what have include TALK & TEXT
sametime your plan just have TALK not TEXT
you know you have to You will need to send a private message to the @CS_Agent, giving them your phone number and 4 digit PIN, Account email address.
Detailed explanation of specific your issue them can help you a lot nice team service
make call to public mobile by phone at 1-877-999-5055
good luck
are you ok
02-03-2018 02:16 PM
you will need to know your plan what have include TALK & TEXT
sametime your plan just have TALK not TEXT
you know you have to You will need to send a private message to the @CS_Agent, giving them your phone number and 4 digit PIN, Account email address.
Detailed explanation of specific your issue them can help you a lot nice team service
make call to public mobile by phone at 1-877-999-5055
good luck
02-03-2018 12:16 PM
Porting does take time, sometimes as long as 2 days. Happy to see everything is working fine. Welcome to the service and the community.
02-03-2018 10:41 AM
Aaaaaand the second i posted this i got an alert saying my transfer request was completed! Good day