03-31-2018 02:11 PM - edited 01-04-2022 03:49 PM
Just activated a PM SIM for LG G4 - phone can make calls, but can't receive them. SMS isn't working either. I went into the settings and manually entered the appropriate coordinates.
Data works, but receiving phone calls isn't working. SMS texts aren't working at all.
03-31-2018 04:18 PM
In porting situations, I always encourage people to continue to use their old service until it stops. This is the most reliable way to tell when the port is complete.
03-31-2018 02:35 PM - edited 03-31-2018 02:38 PM
@memberd I have had experience similar issue when ported from Fido: I would only received calls from cell phones, if people called from landline they would hear message "The cellular number you have called is not assigned". I do not know what fixed this issue with my phone, but after dancing with drum for four days it started work normally. Now, my referred friend experiencing the same problem!!!
03-31-2018 02:32 PM
if it turns out to be a stuck pot yo need to contact the mods.
How can you get help with your account, activation, or service?
In your message please include:
If you have a Porting issue, please also include:
Don't know your pin?--provide any 3 of the following:
How long until they reply?:
Additional Useful Information:
03-31-2018 02:14 PM
@memberd, did you transfer (port) your phone number from a previous provider? If so, it could take a while for the port to complete. I am surprised that outgoing SMS is not working though. That usually kicks in within minutes. Did you restart your phone?