It's really frustrating. I registered and paid for a new plan. Then PM don't not allow me to login.

[AliceLei]

I registered and paid for a new plan. Then Public mobile doesn't allow me to log in. It keeps prompting the login page or activation page. So I can not create a ticket to get a real agent to help me. Now it's a dead loop. What should I do?

[Meow]

Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in.

[Handy1]

@AliceLei  Did you download the app and finished activation ? Have you rebooted the phone ? Or tried to reset network settings ? . If still no luck you can use this direct link to support to help 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hTideGnow]

HI @AliceLei 

is your service working?

and you can use your current Community login to open ticket, please   submit a ticket with CS agent:

  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437