Issue Porting ### ### #### from Fizz Mobile

[Noma123]

Hello there,

I submitted a porting request to have my number ### ### #### from Fizz Mobile more than three hours ago and I am still waiting on the process to get completed even though I have already replied "Yes" to the port authorization text from Fizz Mobile.

Can someone please look into this as soon as possible?

[Noma123]

Unfortunately, restarting my phone didn't resolve the issue. It is an esim so it is not plausible to eject and re-insert sim.

Noma. 

[Noma123]

Thanks for the response. I am giving that a try now. 

[hTideGnow]

hi @Noma123

 Remove Fizz sim and reboot phone with PM sim set as Primary 

test if you can make outbound calls and receive inbound 

if inbound is the only issues port was not done

[softech]

@Noma123 I have escalated your ticket on your behalf. PM support will reach out to your via Community inbox. Please monitor here for their reply:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage