06-04-2023 10:35 AM
Just noticed that a members posts - does not show an avatar or title -- is there a setting that gives that option? The posts that do not show the avatar and the community rating is ("Anonymous". Not applicable)
Solved! Go to Solution.
06-04-2023 10:43 AM
HI @BEER Antonymous account are those account PM disabled it. Either they were banned or they got a new ID and agents disabled it. For some reason, they just cannot "delete" it
06-04-2023 10:38 AM
Sorry, it is not a setting to not show the avatar or name
With the new Community, some members cannot get their old Community id back, hence they created a new one, but at the same time asked Support to link it back to the old one. Once support done linking, the new account will become Annoymous but the post will stay so it is still visible and searchable for others that might have the same issue.
06-04-2023 10:36 AM
@BEER I don’t think so , no