Extreme Lag Time

[222kavitaag]

Is anyone facing extreme lag time in loading of the website and typing?

[Handy1]

@222kavitaag  

SIM. Card can take up to 3 weeks to arrive .if you need one sooner try calling local Telus Koodo stores for in person pick up .otherwise reach out to support for a status up date for when it shipped and when you can expect

Message support directly

• while your already here and logged in the community

• you can send a private message   To CS_Agents by clicking >>>>>>>>here.

• Get support by starting a conversation with virtual Chat box >>>>>>. Click here                 

[222kavitaag]

I had order a sim card on May 21, but have not received it yet. Unable to track it either. Order number - 344852.

[softech]

@222kavitaag   to open ticket with support, please private message them here:

          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

And this ticket is about the webiste lag or something else?  If it is about something else, mind to share and see if we can help?

[222kavitaag]

I am using Chrome. I tried filling in a new ticket, and it took a couple of trials to load the page and type in my request. 

[Handy1]

@222kavitaag  Not on my end , no 

[softech]

@222kavitaag 

On community?  I am ok

which browser you are using?? try a different one