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Is the promo over? I can't see it on the landing page

apnea
Good Citizen / Bon Citoyen

120gb / 90 days is showing up as $186. Did PM pull the plan early?

13 REPLIES 13

ehsan
Good Citizen / Bon Citoyen

I was able to port my number and use this promotin half an hour ago.

Frustrated_1
Good Citizen / Bon Citoyen

Please help me:

 

Please help waiting for customer service to respond since 6 days ago...

 

Hi, I am trying to transfer/port my number over to Public Mobile. However after finalizing all the steps and upon submitting payment information I received this message: 6. Transaction Summary - Sorry, your account activation request has failed. Please visit our online community at href=" https://publicmobile.ca/community" Target="_blank">publicmobile.ca/community for assistance. Thanks for submitting your activation request. Your request has been processed. Full details are below. And despite the fact that I received an email confirming the account creation I cannot login to the account and not sure if the number was ported successfully. Please help Thank you

 

Your help is appreciated as I cannot do anything right now


@PoweredByPho wrote:

@dhanadhan wrote:

I can confirm that self-serve is showing correct $120. May be just glitch on the plan page? 


Is that for 4GB or 2GB?


4GB

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PoweredByPho
Great Citizen / Super Citoyen

@dhanadhan wrote:

I can confirm that self-serve is showing correct $120. May be just glitch on the plan page? 


Is that for 4GB or 2GB?

Brooke_C
Retraité / Retired
Retraité / Retired

Hey everyone, 

 

We have removed the promo plan from the website; however the plan is still available in the activation portal and in Self-Serve. 

 

Since we have temporarily stopped SIM ordering, we wanted to take this down from our website, as those who have not yet ordered a SIM or will not be picking it up at one of our 3 urban locations this Friday or Saturday, will not be able to receive a SIM card in enough time take advantage of the plan. 

 

Full details on pick-up locations that will be held this Friday and Saturday in Toronto, Vancouver and Montreal will be posted tomorrow at 9AM. Thanks for your patience!

Reply from Brooke_C

 

 

EDIT: see below

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ute1978
Deputy Mayor / Adjoint au Maire

I still see it on the landing page.

 

click.PNG

 

EDIT: Oops, when I click the link it shows the $120 only with 6GB.

I can confirm that self-serve is showing correct $120. May be just glitch on the plan page? 

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If you need to contact PM Customer Support Agent, send a Private Message.

PoweredByPho
Great Citizen / Super Citoyen

@apnea wrote:

120gb / 90 days is showing up as $186. Did PM pull the plan early?


I think it's a glitch, PM made an announcement that they would honor any activations of people that have had technical issues before the 20th with the porting/activation process.

Paddle8
Good Citizen / Bon Citoyen

I'm afraid Telus forced them to cancel the promo early.

 

Edit: Luckily they've just hidden it.

apnea
Good Citizen / Bon Citoyen

Phew - redflag is going nuts... 🙂

jgorman
Great Citizen / Super Citoyen
I just signed up 2 hours ago for $120

NDesai
Oracle
Oracle

Oh no. Definitely a glitch. 

 

@Jeremy_M @Brooke_C @David_J Can you guys check on this?

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