11-16-2016 06:06 PM - edited 01-04-2022 06:25 PM
11-16-2016 09:50 PM
I was able to port my number and use this promotin half an hour ago.
11-16-2016 08:34 PM
Please help me:
Please help waiting for customer service to respond since 6 days ago...
Hi, I am trying to transfer/port my number over to Public Mobile. However after finalizing all the steps and upon submitting payment information I received this message: 6. Transaction Summary - Sorry, your account activation request has failed. Please visit our online community at href=" https://publicmobile.ca/community" Target="_blank">publicmobile.ca/community for assistance. Thanks for submitting your activation request. Your request has been processed. Full details are below. And despite the fact that I received an email confirming the account creation I cannot login to the account and not sure if the number was ported successfully. Please help Thank you
Your help is appreciated as I cannot do anything right now
11-16-2016 06:47 PM
@PoweredByPho wrote:
@dhanadhan wrote:I can confirm that self-serve is showing correct $120. May be just glitch on the plan page?
Is that for 4GB or 2GB?
4GB
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11-16-2016 06:23 PM
@dhanadhan wrote:I can confirm that self-serve is showing correct $120. May be just glitch on the plan page?
Is that for 4GB or 2GB?
11-16-2016 06:18 PM
Hey everyone,
We have removed the promo plan from the website; however the plan is still available in the activation portal and in Self-Serve.
Since we have temporarily stopped SIM ordering, we wanted to take this down from our website, as those who have not yet ordered a SIM or will not be picking it up at one of our 3 urban locations this Friday or Saturday, will not be able to receive a SIM card in enough time take advantage of the plan.
Full details on pick-up locations that will be held this Friday and Saturday in Toronto, Vancouver and Montreal will be posted tomorrow at 9AM. Thanks for your patience!
11-16-2016 06:18 PM - edited 11-16-2016 06:19 PM
Reply from Brooke_C
EDIT: see below
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11-16-2016 06:16 PM - edited 11-16-2016 06:17 PM
I still see it on the landing page.
EDIT: Oops, when I click the link it shows the $120 only with 6GB.
11-16-2016 06:10 PM
I can confirm that self-serve is showing correct $120. May be just glitch on the plan page?
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11-16-2016 06:09 PM
@apnea wrote:120gb / 90 days is showing up as $186. Did PM pull the plan early?
I think it's a glitch, PM made an announcement that they would honor any activations of people that have had technical issues before the 20th with the porting/activation process.
11-16-2016 06:09 PM - edited 11-16-2016 06:20 PM
I'm afraid Telus forced them to cancel the promo early.
Edit: Luckily they've just hidden it.
11-16-2016 06:09 PM
Phew - redflag is going nuts... 🙂
11-16-2016 06:08 PM
11-16-2016 06:07 PM
Oh no. Definitely a glitch.
@Jeremy_M @Brooke_C @David_J Can you guys check on this?
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