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Is the net coverage down?

Iatanvir
Great Neighbour / Super Voisin

Hi,

Since morning I can't call or text or even internet is down as well. I am getting full signal and 5g as well but can't seems to work. From Dartmouth, Nova Scotia.  Thank you

5 REPLIES 5

AK32
Model Citizen / Citoyen Modèle

I am also in Dartmouth, NS and have had no issues. 
Would try restarting your phone, toggling airplane mode, and if those dont work, reset network settings (this will make you reenter your wifi passwords, but is a good method to reset network connectivity).

Iatanvir
Great Neighbour / Super Voisin

I did the reboot but will try to switch the network mode. thanks 

Iatanvir
Great Neighbour / Super Voisin

I did the reboot but will try to switch the network mode

hTideGnow
Mayor / Maire

hi @Iatanvir 

no current outage as of now

https://www.telus.com/en/on/outages

but try to reboot the phone first

try to change the network mode to 4G or LTE

and try the sim in another phone if possible

Phil_Adelphus
Mayor / Maire

@Iatanvir   There are no outages showing in NS on the Telus outage map so far.  Have you tried switching to 4G/LTE?

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