08-07-2019 06:09 PM - edited 01-05-2022 08:30 AM
Im trying to reach a moderator in private messages.
I sent message to the moderator team, but it seems like no body is responding (or nobody is available to respond). I need help with paying my bill and cannot access my account.
08-07-2019 10:11 PM
@mingyungkang wrote:If I wait, do they really help me fix my problem? I'm in a despare need.
What is your issue? Someone here might be able to assist while you're waiting for a response.
If you have contacted the moderators, then yes they will try their best to try and resolve your issue. Hopefully it won't be long before you hear back from them
08-07-2019 09:38 PM
If I wait, do they really help me fix my problem? I'm in a despare need.
08-07-2019 06:12 PM
they have delay still.. they probably trying to fix it.
08-07-2019 06:11 PM - edited 08-07-2019 06:12 PM
They may take 48 hours to respond
Hang in there, they are busy
If you don't hear anything back in 72 hours resend it
08-07-2019 06:10 PM
Mod reply time is about 48 hours.
You can Try buying voucher and load it by calling 611