11-22-2023 03:29 PM
I have forgotten to provide the code from my friend during the registration process 2 weeks ago. Can i still enter it somewhere before my first statement is processed…?
11-22-2023 03:50 PM
Thank you!
11-22-2023 03:33 PM
@SebaG You will need to submit ticket with support and ask if they can apply it for you after the fact . It’s supposed to be done in activation as you know but typically the agents are understanding and helpful
send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
11-22-2023 03:33 PM
@SebaG After two weeks I wouldn't count on it. Having said that you can always reach out to customer service at the link below and see if they can do anything for you:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
11-22-2023 03:33 PM
HI @SebaG
no worries, this is a common problem. CS agent will help and add it back. Please submit a ticket with them by messaging here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
11-22-2023 03:32 PM
No, once you activate your SIM and forget to enter the referral code. Just private message a CS_Agent by clicking on your avatar (top right) then Messages and on the pen/paper icon then pm them.