do one thing take your SIM card out and waiting for a minute and put it back and do rebooting your phone - This one is quick and simple. Make sure your phone is off before removing and reinserting its SIM card.
Remove your phone’s battery - Some phones have removable batteries. Sometimes removing and reinserting the battery can fix certain issues. Just make sure your phone is off before you do this.
what is mean for Rebooting the phone means to turn off your phone and turn it back on again.
please make sure APN Settings On your device,
Changing APN Settings On An IPhone
click HERE
Changing APN Settings On Android Phones
click HERE
make sure your DATA is on.
if you still have the issue you have to Submit a ticket to a moderator.
Here’s when and how to contact the Moderator Team:
- Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
- or you can send a private message to Moderator_Team by Click here. You’ll need to be logged in to your Community account for the link to work.
- In your message put it, please include.
- your account number,
- your phone number,
- your account PIN,
- explanation to them nice Team and nice service
Good Luck
