08-06-2019 02:39 PM - edited 01-05-2022 06:17 AM
08-06-2019 10:53 PM
@9009Maybe you are confused with Koodo (one tier up)? They do have Netherlands on the their long distance plans.
08-06-2019 10:39 PM - edited 08-06-2019 10:42 PM
@9009 wrote:It is on the extended list
There is no extended list. The 18 places plus Canada and the U.S. are the only destinations that can be called with the international long distance add-on. Perhaps, are you looking a different cell phone carrier's website by mistake? By some chance are you a customer of a different company than Public Mobile?
08-06-2019 06:11 PM
08-06-2019 06:08 PM
@9009 wrote:It is on the extended list
What extended list? I'm on a mobile so I didn't look earlier. Netherlands is not available.
08-06-2019 06:03 PM
But thanks 😊 anyway
08-06-2019 06:01 PM
It is on the extended list
08-06-2019 06:01 PM
As an alternative, you could use apps like Skype, Fongo, or Textnow or purchase a long distance calling card.
08-06-2019 05:59 PM
Yes I did!
08-06-2019 05:38 PM
Unfortunately, the Netherlands in not listed.
International minutes are supported for calls to the following countries: Canada, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, United States, and Venezuela.
08-06-2019 05:28 PM
@9009 wrote:It is on the list
The Netherlands
Do you see the add-on lower down on your overview page?
Did you dial 011 or + in front of the country code?
08-06-2019 05:19 PM
It is on the list
The Netherlands
08-06-2019 02:48 PM
@9009 If you purchased the add-on you need to make sure the country you want to call is on the list. If it's not then it won't work.
08-06-2019 02:42 PM
What is the problem you are having ? Can you provide more details.
08-06-2019 02:41 PM
Care to elaborate? Does the add on appear on your account? What country are you trying to call?