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International call doesn't work for my country

Yahyam
Good Citizen / Bon Citoyen

I want to call my country Iran but international calling doesn't work for my country how can I call my country. Please answer the guys that know about that. Sometimes I get answers from someone who doesn't know anything they only want to collect points. I had been calling my home country Iran for a year but it hasn't worked for me since about 1 year ago. I only need clear answers and solutions please please if you don't know about that refe my to public employees. Please don't answer anybody..please 

5 REPLIES 5

@Yahyam 

as mentioned above, it looks like it was a "lucky" glitch from before that PM allows you to call Iran which wasn't supposed to be.  PM has closed the gap and you can no longer call Iran now.  Only way is to use calling call. 

Try Cici phone card or similar one.  You can buy online or from convenient stores

Yahyam
Good Citizen / Bon Citoyen

I only asked about calling Iran that I could do it before but now I can't. I only want solutions with public I have been with whatsapp for 15 years and know anything about that and it's limited in Iran an filter please only give solutions when you you have enough information  

Chalupa_Batman
Mayor / Maire

I know this has already been answer, but I'm also sharing a solution if you wish to stay on Public Mobile.

https://www.ontariophonecards.ca/iran.calling-cards

Furthermore, you already created support requests for this same issue back on April 12th/24 

https://productioncommunity.publicmobile.ca/t5/The-Lounge/International-call-doesn-t-work-for-my-cou...

The community already informed you that Iran was not on the list of countries to call. I can not say for sure that Iran was part of your calling package back a few years ago as things change all the time. 

And then you created another one the same day and got the correct answers.

https://productioncommunity.publicmobile.ca/t5/Get-Support/Bad-international-call-and-high-prices-th...

You should know by now that Public Mobile is a self service provider. It's right there in writing that Iran is not on the list.

https://www.publicmobile.ca/en/mb/plans?network=ALL

If calling Iran is important to you, I would suggest finding a different service provider that offers that option.

You can purchase calling cards to call Iran. 

BKNS27
Mayor / Maire

@Yahyam 

Here are the list LD countries you can call from Canada:

IMG_0164.png

Unfortunately Iran is not on this list.

You can download the TextNow app to call Iran or if you and your other party have WhatsApp then you can get free calling or texting on wifi.

softech
Oracle
Oracle

@Yahyam 

Iran is not a country on the list of long distance add-on

you could be lucky to be able to call counties outside the list before but Telus has fixed this glitch 

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