Intermittent problem making and receiving calls

[Mathan]

• I’ve been getting intermittent problem making and receiving calls. When I make a call it says some error number and then the number I called is not in service for many numbers, all of them are perfectly working when I call from another phone. Also, incoming sometimes it’ says the person you have is not taking any calls right now but I do get the call but they don’t hear me.. these problems started just 2 days ago and the problems are intermittent. I tried restarting the phone several times. Removed and reinserted the sim but no luck.

[Meow]

Most likely you are losing conection to tower or tower is malfuncioing.

Doe this occur at ANY location or one in particular?

[fujiyama]

Maybe there is an outage in your area, check these links:

• https://www.telus.com/outages 
• https://istheservicedowncanada.com/status/telus
• https://downdetector.ca/status/telus/ 
• https://downdetector.ca/status/publicmobile/ 

[Handy1]

@Mathan  Are you putting a 1 in front of the contact , also try reset the network settings