Inquiry on Downgrade Plan to 1G

[Anderson2]

Once my service is on suspension, if I switch the SIM card to another account ID, which does not have any subscription under now, will I be able to select the 1G plan? Reason why is I want to downgrade current 6G to 1G plan, but the App seems not support this downgrade. Thank you

[Anderson2]

Thank you for your info 

[Anderson2]

Thank you for your info

[slusagm · Accepted solution]

you cannot switch sim card to another account id.  Sim card is one time use , once it is used for an account, it cannot be used again

and you cannot downgrade to a plan not available to your account.  Most likely you can upgrade.  For some high end plans, you can downgrade to some but not all plans.  Like $50 plan have choices to go to $30 but no more

[AK32]

Hey there, PM typically lets you switch up but not down from your current plan price. However, if you are willing to use a new sim/phone number, you can create a new account and select any plan offered to new activations.

you can also ask a customer service agent if they can help you with a plan switch, but they typically will only upgrade it for you. They have helped me with this in the past, but it was a while ago and it was done for retention. you can try your luck by messaging them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hTideGnow]

hi @Anderson2 

you cannot change to any plan you want, you can only change to plan available there

But if you want the cheaper plan, yes, you can start a new subscription, but you need a new sim card.  Also, you cannot swap numbers between the two accounts (old and new).  So, you only do this if you are willing to get a new number and give up the old one