Incorrect Data Usage

[Bobo10]

I have 1GB data. I switched it on March 14. March 18 I got notified I have reached my data limit. I’ve only used about 50 MB though, and the usage breakdown confirms that. But my total data is spent. What is wrong?

[BKNS27]

@Bobo10 

Clear cache on your browser before login online or login on the PM app and swipe down on the screen to refresh.
Extra Add-on data is $15 for 1gb and $30 for $30.

Login your account then on the Subscription tab>Shop Add-on and scroll down to Canada data add-on.

[Bobo10]

Thanks DDM69. The issue is not my device though, it’s PM. They send me messages my data is exhausted, and I can buy additional 1GB for $40 😞

[DDM69]

Try rebooting your device.  Make sure there is no data limit set on your device.