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Iphone15-phone number xxxxxxxxxxxxx. Owner xxxxxxxxxxplease reach me at xxxxxxxxxxxxxxxxx

Kathy14
Great Neighbour / Super Voisin

I have lost my iphone15 today.  The telephone number of the iPhone is xxxxxxxxxxxxxxx  Please reach out to me on my husbands iPhone xxxxxxxxxxxxxxxx ASAP.  I have reached out to APPLE but they were unable to help me locate this iPhone 15.  They advise me to reach out to you my “carrier”.

4 REPLIES 4

DDM69
Deputy Mayor / Adjoint au Maire

Have you tried using find my iphone on another device?


@Sansan wrote:

Hi, are you able to abke to sign into your account? You can get the code sent to your email.  Then click on Report phone lost or stolen.

If you cannot sign in, then use the link below to ask an agent for help.

PS never provide personal information here. This is a public site.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Check your inbox tomorrow for their response. 


When it come to contacting a Public Mobile customer support agent, there is no real time discussion, so even if the customer support agent is able to provide an approximate last pinged lcoations based on cell phone signal triagulation, the infromation would be outdated by the time the customer receives that infromation.  In additon, someone finding the device might have already removed the Public Mobile SIM card.

Sansan
Mayor / Maire

Hi, are you able to abke to sign into your account? You can get the code sent to your email.  Then click on Report phone lost or stolen.

If you cannot sign in, then use the link below to ask an agent for help.

PS never provide personal information here. This is a public site.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Check your inbox tomorrow for their response. 


@Kathy14 wrote:

I have lost my iphone15 today.  The telephone number of the iPhone is xxxxxxxxxxxxxxx  Please reach out to me on my husbands iPhone xxxxxxxxxxxxxxxx ASAP.  I have reached out to APPLE but they were unable to help me locate this iPhone 15.  They advise me to reach out to you my “carrier”.


Public Mobile does not offer over the phone customer service.  Also, please do not post your contact infromation here as it can be seen by anyone with an internet connection, including anyone who you may not wish to provide the information to.  Your best bet at finding the device is to use Apple's Find My app.  This is a service provided by Apple.  Sadly, the odds of device recovery are likley low.

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