If missed a repair ticket call back do i need to submit a new request?

[Bflint]

As above.

[Anonymous]

@Bflint   I should imagine that would be necessary although I wasn't aware PM did callbacks.

  Just reply to the last message and ask if you can set up another call back time as the first one didn't work for you.

edit:  unless you meant a live online chat session?

[Handy1]

@Bflint  You can go back to your messages and try  to restart the conversation with support , but if you need to create a new ticket here’s the link 

while your already here and logged in the community

• you can send a private message   To CS_Agents by clicking here.