How to submit a ticket for support

[Dunkman]

@Lilwaye 

If you feel comfortable, you are welcome to ask your question on the community.  Community members (ie. customers like yourself) can often offer advice to troubleshoot customer's issues without the need for customer service agent intervention.  Also, CSAs usually take 1-2 hours to response while members here can answer within a few minutes usually. 

[slusagm]

we can help if you can tell us that problem 

or just open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen       

or message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Sansan]

@Lilwaye  once you are signed into your account,  you click on chatbot  to create a ticket. 

If you are not able to sin in, then you can use the link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437.

They will respond to same via envelope upper right corner. 

[Handy1]

@Lilwaye  Here’s how 

you can use the orange chat bubble bottom right of screen  or send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage