01-18-2021 12:29 AM - edited 01-05-2022 04:54 PM
I have a bunch of free add-ons that I haven't used and so am thinking about switching to a cheaper plan. Does anyone know if when I switch to a cheaper plan whether or not I will loose these add-ons?
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01-18-2021 06:31 AM
@aosullivan97 wrote:I have a bunch of free add-ons that I haven't used and so am thinking about switching to a cheaper plan. Does anyone know if when I switch to a cheaper plan whether or not I will loose these add-ons?
Hello @aosullivan97 and @BasesLoadedWalk ,
Addo-ons:
Go to the current Promo, and scroll down to the very bottom to open up the "Terms and conditions".
Terms and conditions
* "Limited time offer. Offer available to new customers who submit their email address online, and then activate online using the same email address they submitted on this page by February 8 2021 at 11:59PM ET. Offers are stackable with other promotions.
The one-time credit amount will be equal to the plan activated on and will be automatically applied to eligible rate plans.
Please note the discount will be applied within 30 days of activation.
The 5GB one-time data bonus will be applied to rate plans of $25/month or more. Bonus data will expire if account becomes inactive or the rate plan is changed. Please note that the bonus data will be applied within 30 days of activation. This offer is subject to change without notice."
Perhaps there is a glitch in the system somewhere, and promo addons like this do stay on the account, if you change your plan. But do not be surprised if these ones are gone, if you do a change (as PM has the wording covered on this.)
01-18-2021 12:43 AM
@BasesLoadedWalk wrote:Yes, I did mention with the exception of roaming addons in my original post.
I had to read it twice too. 🙂
01-18-2021 12:38 AM
@matbasm wrote:
@BasesLoadedWalk wrote:Plans are kept separate from addons. You will retain your addons until you use them up. With the exception of roaming addons, they don't expire either.
Actually, roaming add-ons (USA) expire 10 days from activation.
Yes, I did mention with the exception of roaming addons in my original post.
01-18-2021 12:35 AM
@BasesLoadedWalk wrote:Plans are kept separate from addons. You will retain your addons until you use them up. With the exception of roaming addons, they don't expire either.
Actually, roaming add-ons (USA) expire 10 days from activation.
01-18-2021 12:32 AM
Plans are kept separate from addons. You will retain your addons until you use them up. With the exception of roaming addons, they don't expire either.