02-26-2023 12:36 AM
Hello, If I change my plan to the 25$ or 35$ plan will I lose my Points and would the amount be 25 or 35 If I choose one of those as I am already a customer?
Thank you,
Fefe
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02-26-2023 09:50 AM
you will not lose anything
02-26-2023 05:25 AM
@Fefe2 @No you won’t lose your rewards for changing plans .there tied to your account not your plan
02-26-2023 12:47 AM
@Fefe2 you won't loss any rewards for changing plan.
The only thing that you could possibly loss is if you have activation bonus when you joined, like those free 2GB bonus for xx months which will show up under My Promotion section in My Account. If you dont have that, then you don't have to worry about it
02-26-2023 12:44 AM
Rewards or points will not be affected by a plan change. If you activated with an activation promo then maybe you would lose that.