IPhone iOS limits downloading the Public Mobile app

[patotasj]

Name - *** @ ***

I have registered and order a physical SIM Card expected to be deliver on Thursday -this week-or Friday ( Nov 01/02 2023 ) the latest.- Understand that when go to activate ( transferring Number from TELUS to PM ) and prior to replace the exisiting SIM Card with the new one from PM...a SMS Text will be sent by PM to the cell phone number to be tranfer , message which requires to be answer to before 90 seconds with a YES to then, allow the porting of the number to start using PM Network.-........Have a IPhone6 with a revision 12.5.7. that doesn't meet iOS Rev requirements not  allowing the download of the PM App required to further complete the activation after receiving the SMS Text message requiring a Yes.....The Public Mobile App requires a iOS 13/14 ....so, I wanted to know how this can be work out to complete the activation ( porting )....arethere otherr alternatives ?

[BKNS27]

@patotasj 

The SMS text will be sent by Telus (with the Telus SIM in your phone) confirming you are porting over to PM.

There is an extra step if you are in a Telus prepaid plan. You need to pick a temporary number until porting is completed.

You don’t need to do anything more if your Telus plan is postpaid plan.

[Phil_Adelphus]

@LitlLdy   I just realized it started with my quoting the OPs initial question which says 90 seconds but I should have caught it in my reply instead of repeating it!  In my post I corrected it both in the quote and my response but it's still second in @patotasj 's original post.

[LitlLdy]

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@Phil_Adelphus wrote:

@LitlLdy  Oops that was a typo, thanks for catching it.  I have corrected the post.

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@Phil_Adelphus , ohhh! Thank you, I panicked thinking the time limit changed! 😃 

[Phil_Adelphus]

@LitlLdy  Oops that was a typo, thanks for catching it.  I have corrected the post.

[LitlLdy]

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@Phil_Adelphus wrote:

@patotasj   The app will also work on an iPad if you have access to one.

"and prior to replace the exisiting SIM Card with the new one from PM...a SMS Text will be sent by PM to the cell phone number to be tranfer , message which requires to be answer to before 90 seconds with a YES to then, allow the porting of the number to start using PM Network."

The message requiring an answer in 90 seconds comes from the old provider, in this case Telus, not PM. 

BTW better to remove your email address and name since this is a public forum.  Click the v in the circle top right to edit.

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@Phil_Adelphus , is it only 90 seconds now to reply? That’s not really doable! They shouldn’t have changed it. It used to be: Follow the instructions in the message within ‘90 minutes’ by replying YES to approve the number transfer.

[LitlLdy]

@patotasj , for your own privacy & security please don’t post any private information on this public/open website! Please remove your full name & email address from your post!

Edit: Sorry @Phil_Adelphus just saw the last part in your message!

[Phil_Adelphus]

@patotasj   The app will also work on an iPad if you have access to one.

"and prior to replace the exisiting SIM Card with the new one from PM...a SMS Text will be sent by PM to the cell phone number to be tranfer , message which requires to be answer to before 90 minutes with a YES to then, allow the porting of the number to start using PM Network."

The message requiring an answer in 90 minutes comes from the old provider, in this case Telus, not PM. 

BTW better to remove your email address and name since this is a public forum.  Click the v in the circle top right to edit.

[hTideGnow]

HI @patotasj 

yes, for security reason, usually app has minimum os version requirement

if you just need the app to activate, you can ask a friend with a newer phone and ask them to download the app and help you to activate.  Once the activation is done, your friend can delete the app and you can do everything on the web using a browser