I want to purchase a cell phone plan....

[kakado12]

been trying for the past 4 hours...going in circles with  usernames and more than appropriate passwords.

I am exhausted but wish to obtain this plan so that I can use my new phone.

please advise....I am asking for help

can someone throw me a crumb?

xxxxxxxxxxxxxx   previous user for number of years... retired and setting up my new plan....hopefully

Edit by Dunkman: removed personal information

[BKNS27]

@kakado12 

You can’t purchase a plan on the PM website. You need to download the PM app on your new phone and subscribe a new plan.

[slusagm]

Use amother email address to create a new account 

If you wish to use the same email address to create new subscription, you will need PM to check 

 Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenote

[kakado12]

thanks...

I will look for "the app".

Have no idea of where the arrow within the box is...least of my current problems...but I am concerned

[Chalupa_Batman]

Have you downloaded the app? That is how you sign up with Public Mobile. The app!

P.S. Click on the arrow within that box you wrote and remove your email address. These are not private forums.