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Re: Can receive calls, but cannot make calls.

Blackgold
Great Neighbour / Super Voisin

I'm can't dial out but can receive calls 

3 REPLIES 3

BKNS27
Mayor / Maire

@Blackgold 

Try rebooting your phone first by powering off then back on.

If that didn’t work then you need to contact a CS_Agent by dm them to investigate the issue.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

slusagm
Mayor / Maire

You have not removed you old sim card yet.  Remove it first , or if disable id it is an eSIM

Then reboot and reset network settings 

Blackgold
Great Neighbour / Super Voisin

How can I try to fix it 

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