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I want to make a payment on my phone but I can't get into the phone you've got it all messed up now

joannemallette2
Great Neighbour / Super Voisin

Do you want my money or not

4 REPLIES 4

Timer
Mayor / Maire

@joannemallette2 

use browser from computer, clear cache and cookies and use one page inPrivate mode,

to Login Page

 

you will get verification code by email or SMS
and when you press the 6 digit number and not press anything
just wait a 3 second automatically be login.

BKNS27
Mayor / Maire

@joannemallette2 

If you are wanting to make a payment. You can purchase a voucher and dial 611 and enter the voucher number.

But if you are trying to login to your account on your phone but got locked out, try again in 3 hours or contact a CS_Agent to assist you with accessing your account to make payment.

cellphoneuser1
Mayor / Maire

@joannemallette2 wrote:

Do you want my money or not


Details would hlep. What do you mean you can't get into the phone?  Is there an error message whne you try to pay?  You can also pay using your online account.

joannemallette2
Great Neighbour / Super Voisin

Unsatisfied

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