04-03-2024 01:44 PM
04-03-2024 03:35 PM
@Hollister wrote:Contact an agent. Ask for a credit to your account. It will be easier than asking for a refund.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Please remember that customers must be either using the chatbot or using the support section of the app to open tickets. Sending private messages in the above manner will result in a slower response time.
04-03-2024 02:44 PM - edited 04-03-2024 02:45 PM
@KaterinaK if you are referring to the US roaming add-ons:
04-03-2024 02:24 PM
for knowledge sake...which add-on did you buy ? Could you give us some detail on what you experienced using the add-on.
04-03-2024 01:46 PM
Contact an agent. Ask for a credit to your account. It will be easier than asking for a refund.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437