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I need to renew my subscription

Nerdybooboo123
Great Neighbour / Super Voisin

But it keeps asking me to reactivate??

2 REPLIES 2

Nerdybooboo123
Great Neighbour / Super Voisin

Hi thanks for your reply.  It's still showing the "resume activation" page.

 

I need to renew before the 22nd and really don't lose the phone number 😞

 

p.s. I put in a payment for a plan subscription.  Hope that helps.  Can you fix it on your part?: thx.

hairbag1
Mayor / Maire

@Nerdybooboo123 

when is your regular plan renewal supposed to occur ? Could it be that the renewal is to happen overnight tonight ? Are your plan features working correctly right now ? If tonight is the night your plan renewal occurs and you have a valid credit card or debit card set to Autopay (Subscribed)...all is well. It'll be fine in the am.

If that's not the case, let us know and we can guide you further.

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