I need long distance add on for my voice mail???

[CosmoRuckus]

I was just messing around trying out a few different personalized greetings for my voice mail and i got cut off rudely, and told that I now need a long distance add on to use my voice mail? Can anyone verify if this is true capitalization fukery or i am just dreamin?

thnx Cosmo

[HALIMACS]

@CosmoRuckus 

Do you see this line item (below pic) in the "my data and add-ons" section of your self serve?  If there is no line item displaying minutes remaining on yours, you have no outgoing minutes left.

[darlicious]

@CosmoRuckus 

Kramer?

Lol....sorry I couldn't resist. Follow @Nezgar 's advice as it does sound like you have run out of outgoing minutes if you are on the $15 plan. To purchase the $5/500 min add on make sure you add at least $5 to your balance then go to tbe plans and add ons page. Scroll down the page to the add ons section. Click the $5/500 min add on. Scroll down and confirm your purchase and submit the payment. Go back to your overview page and check for the add on to have appeared at the bottom left hand side of the page. Log out and reboot your phone.

[Nezgar]

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@CosmoRuckus wrote:

I was just messing around trying out a few different personalized greetings for my voice mail and i got cut off rudely, and told that I now need a long distance add on to use my voice mail? Can anyone verify if this is true capitalization flukery or i am just dreaminj?

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Outgoing calls to your voicemail, (or any of of the local access numbers across Canada) will come out of your pool of 100 minutes included if you are on the limited $15 plan. You may need a $5 500 minute add-on if you need to make outgoing calls for the remainder of your current cycle, or use a free calling app like TextNow.

[TheGx]

@CosmoRuckus :Use this link copied from Oracle Popping for local voicemail numbers:

https://productioncommunity.publicmobile.ca/t5/Using-Your-Service/Updated-list-of-Voicemail-Access-N... 

[LurganIeUk]

Are you on the new $15 plan and the province you are in is not the same province that the phone number belongs to?

[JK8 · Accepted solution]

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@CosmoRuckus wrote:

I was just messing around trying out a few different personalized greetings for my voice mail and i got cut off rudely, and told that I now need a long distance add on to use my voice mail? Can anyone verify if this is true capitalization fukery or i am just dreamin?

thnx Cosmo

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Are you on the $15 plan with 100 outgoing minutes? Checking voicemail with your phone uses minutes. Can you check self service to see if you have any minutes left. If not you can buy the $5, 500 minute add on.

[computergeek541]

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@CosmoRuckus wrote:

I was just messing around trying out a few different personalized greetings for my voice mail and i got cut off rudely, and told that I now need a long distance add on to use my voice mail? Can anyone verify if this is true capitalization fukery or i am just dreamin?

thnx Cosmo

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A long distance add-on is not required to check your voice messagers. You should be using the voicemail retrieval assign to you automatically by Public Mobile. By any chance are you on a $10 or $15 plan that includes only a specific amont of included outgoing calling minutes?